Who We Serve / Behavioral Health & Pharmacy
Behavioral Health · Substance Use · Pharmacy
Community mental health providers, Act 301 agencies, substance-use treatment programs, and pharmacy partners — retail, rural, independent, and PBM — all sit at the highest-risk points in the patient journey. SCeHA integrates the consent-controlled data flows, PDMP interfaces, and medication histories that make whole-person, safety-first care possible.
Who this is for
Behavioral health and pharmacy have historically been the two segments most disconnected from the medical record — and where the safety opportunities are greatest.
The value case
Both segments face regulatory and clinical requirements — 42 CFR Part 2 consent, PDMP integration, medication reconciliation, care coordination — that a shared HIE/HDU is uniquely positioned to solve.
42 CFR Part 2 SUD data can be segmented and shared only where consent permits, preserving compliance while enabling care coordination.
Pharmacy participants both contribute dispensing history and access medication reconciliation, allergies, and adverse events at the counter.
PDMP data flows are a documented HDU use case — bringing controlled-substance visibility into the clinical workflow.
Civitas HDU Framework →Real-time notifications when clients present at an ED or are admitted — the highest-leverage moment for behavioral-health outreach.
Direct Secure Messaging lets pharmacists and prescribers coordinate on medication therapy management and care plans.
SCeHA's expansion lanes specifically target statewide behavioral-health connectivity — all 46 SC counties in scope.
What you use
SCeHA's participation model supports both traditional bi-directional integration and consent-controlled data flows for sensitive Part 2 populations.
| SCeHA service | How you use it |
|---|---|
| Encounter Notification Service | ADT alerts to behavioral-health case managers when clients hit an ED or are admitted. |
| Direct Secure Messaging | Encrypted messaging between prescribers, pharmacists, and behavioral-health providers. |
| Provider Portal / InContext | Access to medication history, allergies, and prior encounters at the point of dispense or intake. |
| Query & Retrieve | On-demand pull of clinical records to support consent-appropriate care coordination. |
| Population Explorer | Panel-level analytics for behavioral case-management programs and MTM cohorts. |
"HDUs integrate data from health-related networks, state agencies, community collaboratives, and other health data registries — including PDMP data used by health care providers and pharmacists for informed decision-making about prescribing and dispensing controlled substances."
From the Civitas HDU Framework, 2023Participation & pricing
Because behavioral-health and pharmacy participation involves consent, PDMP, and PBM-specific data flows, fees are negotiated to reflect the specific integration scope.
Fees shown are 2026 rates. Larger organizations qualify for tiered discounts. Full detail in the current SCeHA HIE Fee Schedule.
| Participant type | 2026 subscription |
|---|---|
| Behavioral-health provider (per provider) | $292 / year |
| Behavioral-health agency (multi-site) | Negotiated (Other Organizations) |
| Retail, independent, or LTC pharmacy | Negotiated (Other Organizations) |
| Pharmacy benefit manager | Negotiated |
| PDMP or state pharmacy program interface | Separately negotiated |
Evidence base
PDMP data flows and pharmacy participation are explicitly identified HDU use cases in the national framework.
Civitas HDU Framework →Updated Part 2 regulations enable more integrated SUD data exchange while preserving patient consent protections.
SAMHSA / HHS →Peer-reviewed HIE research documents medication reconciliation and care-coordination benefits central to behavioral and pharmacy workflows.
AMIA / NIH review →Ready to participate?
Tell us about your organization and a SCeHA representative will walk you through the participation agreement, technical onboarding, and go-live plan. Standard onboarding activates within 60–90 days.
Start the sign-up process →Prefer to talk first? Contact SCeHA directly.