Who We Serve  /  Ambulatory & Community Providers

Ambulatory, Specialty, ASCs, FQHCs & RHCs

One connection replaces every interface you'd otherwise pay your EHR vendor to build.

Primary care, specialty practices, ambulatory surgery centers, urgent care, federally qualified health centers, rural health clinics, school-based clinics, and free clinics all use SCeHA the same way — a single participation agreement, integrated into your existing EHR, that connects you to statewide and national records.

$292
Per provider, per year — the flat 2026 subscription for practices and clinics
↓ Costs
One connection replaces multiple EHR vendor point-to-point interfaces
46
South Carolina counties reachable through statewide expansion

Who this is for

Ambulatory care, however you're organized

If your clinicians see patients whose records live in other systems — hospitals, specialists, other clinics, the national networks — SCeHA is the missing piece.

Primary careSpecialty practicesAmbulatory surgery centersUrgent careFQHCs & look-alikesRural health clinicsSchool-based health centersFree & charitable clinicsDental, optometry, podiatry, chiropracticIndependent APPs at top of license

The value case

Why community-based providers participate

Rural and safety-net providers are the highest-leverage participants in a statewide exchange — the AMIA and Civitas evidence base is clear on this.

One connection to many partners

A single participation agreement gives you access to every other SCeHA participant plus the eHealth Exchange, Carequality, and CommonWell nationally.

Avoid EHR interface fees

Instead of paying your EHR vendor to build and maintain one interface per partner, use the SCeHA integration your EHR already supports.

See the full picture at the point of care

InContext launches from inside Epic, Cerner, Athena, eClinicalWorks, and others — no separate login for your clinicians.

Close referral loops

Direct Secure Messaging and closed-loop referral workflows keep specialists and primary care aligned on the plan of care.

Support quality reporting and value-based contracts

Population Explorer surfaces gaps in care and utilization signals that support UDS, HEDIS, and MIPS reporting.

Serve rural South Carolina affordably

The statewide expansion lane specifically targets currently unconnected rural outpatient sites and rural hospitals so participation is affordable.

What you use

How ambulatory clinicians use SCeHA every day

Bi-directional participation for practices contributes ADT (when available), CCDs, and external labs — and gives every clinician and support user access to the full record.

  • InContext EHR launch from your existing EHR
  • Provider Portal for coverage sites without integration
  • Encounter notifications when your patients are seen elsewhere
  • Query & Retrieve for on-demand record access
  • Population Explorer for panel management and quality gaps
  • Direct Secure Messaging for referrals and consult notes
SCeHA serviceHow you use it
InContextLaunches the patient's longitudinal record from inside your EHR with context preloaded.
Provider PortalWeb-based access at MySCeHA.org for coverage clinicians, after-hours, or sites without EHR integration.
Encounter Notification ServiceOptional add-on: near-real-time templated ADT alerts when your attributed patients are admitted or discharged.
Direct Secure MessagingHIPAA-compliant, DirectTrust-accredited messaging for referrals, consult notes, and care transitions.
Population ExplorerPanel-level view of encounters and utilization for care coordinators and quality staff.

"Advanced HIE is estimated to deliver tens of billions of dollars annually in net value across providers, payers, and other stakeholders — with community-based providers among the primary beneficiaries."

Adapted from POCP Value of HIE from the Payer's Perspective

Participation & pricing

Simple, per-provider pricing — with tier discounts for larger practices

Under the 2026 SCeHA HIE Fee Schedule, ambulatory practices pay a flat per-provider annual subscription. Advanced practice providers operating at the top of their license are billed at the physician rate.

Fees shown are 2026 rates. Larger organizations qualify for tiered discounts. Full detail in the current SCeHA HIE Fee Schedule.

Participant type2026 subscription
Physician, dental, optometry, podiatry, chiropractic (per provider)$292 / year
APPs at top of license (NPs, CNMs, PAs, CNSs)$292 / year
Larger practicesNegotiated tiered discount
Optional: ADT Alert FeedOne-time build fee plus annual maintenance

Evidence base

Why the ambulatory evidence base matters

Applications of HIE in the U.S.

A decade of peer-reviewed evidence documents HIE benefit for ambulatory care coordination, medication reconciliation, and reduced duplication.

AMIA / NIH review

RHIO value proposition — physician view

Physicians identified access to comprehensive longitudinal records and improved care coordination as their primary sources of HIE value.

AHIMA RHIO analysis

Civitas HIE framework

Civitas Networks for Health documents the interoperability and use-case standards that state HIEs like SCeHA operationalize.

Civitas HDU Framework